The shoes have just arrived, but would a smaller or larger size fit you better? Or have you decided on a different model? Just withdraw from the purchase contract. It's very easy.
How to return the goods if you are based outside of the Czech Republic
✅ Fill in the form included in your package or print one.
✅ Choose a suitable carrier and send the package back to naBOSo.
190 00 Praha 9
✅ The money will be refunded to your account within 14 days.
Rules for returning goods:
- Unused shoes,
- Original product packing,
- Original sales receipt,
- Hardcopy of the form, added in the box,
- Within 14 days of delivery,
- Pack the goods safely
- The return shipping from outside of the Czech Republic to be paid by the customer.
Is there a defect on your shoe and you would like to make a claim?
If you need further help, please contact us at
+420 228 224 478 (available Mon-Fri 10–16h)